The Property Care Program puts a scheduled maintenance visit inside every occupied unit on your roster — HVAC filter swap, safety check, and condition documentation — so nothing is discovered at move-out that could have been caught months earlier.
A long-term tenant occupying a unit for 3–5 years represents a maintenance blindspot. No one is checking filters, testing detectors, or catching slow leaks. Everything surfaces at move-out — compressed into the turnover window when time pressure is highest.
Most PMs enroll at Tier 2 for the full multi-point check. Tier 1 is available for PMs who want to start with filter compliance only and expand later.
Correct size installed. Before/after photo. Airflow confirmed.
Brief written summary of visit delivered within 24 hours.
Timestamped photos archived to property record.
All units tested. Battery replaced if needed (material cost).
All bathroom and kitchen outlets tested. Pass/fail documented.
Leak check, moisture, supply line condition noted.
Quick visual pass — notable items flagged for PM. Not a full UCR.
Any items observed that need attention — flat-rate quote included in report.
The PCP isn't a maintenance contract — it's a documentation and risk-reduction tool that happens to include the actual maintenance work.
The PCP requires your authorization to contact the tenant directly. Everything else — scheduling, visit, documentation, delivery — runs without you.
PCP is available to active GHP partners after the second or third completed Rent Ready. Call 602-932-6727 to enroll specific properties. We'll confirm tier, schedule, and collect tenant contact info and access authorization.
With your written authorization, we text the tenant 5–7 days before the visit window. Standard confirmation window is 48 hours. If the tenant doesn't respond, we notify you and you decide how to proceed — we never enter without confirmation or proper Arizona notice.
Our tech completes the visit in 20–30 minutes. Filter swapped, detectors tested, outlets checked, visual pass done. Everything logged in real time on our field app. Photos timestamped to the property record as we work.
A written condition note — or full Tier 2 report — is emailed to you within 24 hours of the visit, typically same day. Any items needing attention include a flat-rate repair quote. Reply "Approve" and we schedule the work.
We track the visit schedule in our system. Your next visit is scheduled automatically at the 6-month or 12-month mark. You receive a reminder 30 days out. Nothing falls through the cracks between turnovers.
The Property Care Program is a scheduled maintenance and documentation visit — not a repair service, not an emergency call-out, and not a full home inspection. Four clear boundaries:
Enrollment happens over a single call. There's no paperwork beyond confirming tenant contact authorization. Most PMs enroll 2–5 properties to start, then add more after the first visit cycle.
Call or text Daniel to enroll your first property. No contracts. The first visit is scheduled within two weeks. You receive the condition report the same day it's done.