Section 01
Information We Collect
We may collect the following types of information:
- Contact information: name, phone number, email address, and property address.
- Booking details: service type, requested dates, notes you provide, and job-related information.
- Payment information: if processed through third-party providers (Stripe, Square, etc.).
- Communications: texts, calls, emails, and form submissions related to your service.
- Website data: IP address, browser type, device info, and basic usage analytics.
We do not knowingly collect information from children under 13.
Section 02
How We Use Your Information
We use your information to:
- Schedule and complete services you request
- Communicate about appointments, changes, or service details
- Send estimates, invoices, and receipts
- Improve our website and service experience
- Ensure safety, documentation, and quality control
- Comply with legal or regulatory obligations
Section 03
How We Share Information
We do not sell or rent your personal information. We may share information only with:
- Trusted vendors or subcontractors who help complete your service
- Payment processors (Stripe, Square, etc.) — we do not store card numbers
- Property managers, owners, or real estate agents when they booked on your behalf
- Software providers we use for scheduling, communication, and invoicing
- Law enforcement or regulatory authorities when legally required
Section 04
Cookies, Tracking & Analytics
Our website may use cookies and analytics tools (such as Google Analytics or Facebook Pixel) to understand site usage and improve performance. This data is general and not used to identify individuals personally.
Section 05
Data Security
We take reasonable steps to protect personal information. However, no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Section 06
Your Choices & Rights
- You may request to update or correct your information at any time.
- You may request deletion of your information where legally permissible.
- You may opt out of marketing messages.
- You may request a copy of the information we have about you.
Section 07
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
Section 08
Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.
Section 09
Contact Us
If you have questions about this Privacy Policy or how your information is handled, reach out directly: